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Prerequisites

Before you begin, ensure you have:

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Step 1: Set Up Web Insights (For Web Applications)

If you want to generate web insights from your website, start by adding the InfiniteWatch script to your HTML pages.

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Add the Script Tag

Add the following script tag to your HTML pages (typically in the <head> or before the closing </body> tag): 
<script async
  src="https://app.infinitewatch.ai/watch.js"
  data-iw-organization-id="YOUR_ORGANIZATION_ID">
</script>
Replace YOUR_ORGANIZATION_ID with your actual organization ID. You can find this in your InfiniteWatch dashboard or contact [email protected] to get your organization ID.

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How It Works

Once the script is added, InfiniteWatch will automatically:
  • Record user sessions and interactions
  • Capture DOM events, mouse movements, and clicks
  • Generate web insights data
  • Send insights to your InfiniteWatch dashboard
The script loads asynchronously, so it won’t block your page load. It automatically starts recording when the page loads.